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@saramorgan1
Strategic IT leader with 20+ years driving AI/ML, product, and program initiatives that deliver measurable business impact.
I am a strategic technology leader with 20+ years of experience shaping and delivering enterprise-wide IT strategies, products, and programs that drive measurable business outcomes. My expertise spans AI/ML, data engineering, software delivery, and digital transformation—uniting innovation, operational excellence, and customer value.
As Senior Manager at General Motors, I led global cross-functional teams to design and execute AI/ML and data-driven solutions that transformed dealer operations, optimized supply chain logistics, and improved executive decision-making through advanced analytics. I’ve developed multi-year technology roadmaps, aligned stakeholders across business units, and delivered platforms that scale to meet evolving market demands—producing more than $150M in annual cost savings and revenue gains.
Earlier at Dell, I defined global product strategies for e-commerce and sales enablement, guided enterprise technology initiatives for top-tier clients, and implemented solutions that accelerated sales velocity and improved customer experience.
I excel at navigating complex environments, aligning technology investments with business strategy, and building high-performance teams. My leadership approach blends vision, collaboration, and execution—turning ambitious goals into sustained competitive advantage.
I’m passionate about harnessing emerging technologies, fostering inclusive innovation, and delivering solutions that create long-term impact.
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Work history, roles, and key accomplishments
General Motors
Jan 2023 - Present (2 years 10 months)
Lead cross-functional data science and engineering teams to deliver AI/ML and data-driven solutions for dealer operations, optimizing vehicle stocking and logistics and improving dealer efficiency and visibility. Delivered a Databricks + Power BI sales performance dashboard and directed Java/Angular/Postgres enhancements, achieving a 10% cost reduction through automation.
Directed strategic global programs across dealer operations, after-sales, and supply chain, defining KPIs and driving automation to improve transparency and accountability. Mentored program managers and delivered initiatives generating $150M+ in annual revenue impact and cost savings.
Dell
Jan 2012 - Oct 2015 (3 years 9 months)
Directed global e-commerce product strategy and roadmap for sales enablement tools, leading agile teams and stakeholder alignment to streamline operations across international sales divisions. Delivered product solutions that improved sales enablement and operational efficiency.
Managed enterprise accounts and led technical solutions for multimillion-dollar sales opportunities, using analytics, CRM, and automation to drive revenue and enhance client experience. Coordinated cross-functional teams to deliver tailored enterprise solutions.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration
2001 - 2005
Completed a Bachelor of Business Administration at the McCombs School of Business, University of Texas at Austin from 2001 to 2005.
Software and tools used professionally
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