vignaraj hegde

○ Collaborated with customers, partners, and internal teams to drive an Avaya OneCloud strategy to grow voice and messaging usage by 20%-30% QoQ.
○ Identified AI opportunities by analyzing customer needs and market trends in voice workflow. Collaborated with Google to support automated AI workflow applications.
○ Created and managed the product roadmap and feature prioritization and ensured alignm

○ Headed the backlog prioritization, feature roadmap, and change management of the automated inbound workflow solution
○ Identified and delivered analytics portal per the customer's needs for the Avaya OneCloud portfolio.
○ Communicate product plans and updates to stakeholders, including leadership and product teams
○ Delivered consistent user onboarding experience for cloud endpoints on iOS, Andr

Delivered a seamless enterprise messaging experience for small and medium business customers using Avaya's cloud-based software and applications on various platforms
○ Acted as the primary point of contact for the Avaya Workplace application, which provided voice, conferencing, messaging, and directory integration solutions.
○ Monitor the product's performance, gather feedback and make decisions a

○ Designing and implementing technical solutions that meet customer requirements and business objectives for the Avaya Application on iOS, Android, Mac, Windows, and Vantage devices.
○ Developing and maintaining a deep understanding of the company's products, services, and technologies to influence the right integrated solution for customers
○ Identifying and analyzing customer business cases to d