Looking for a job

Vidhu User

@vidhuuser

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I provide compassionate medical customer support and patient care coordination.

Ukraine

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What I'm looking for

I'm looking for a patient-focused healthcare, medical customer support, care coordination, healthcare operations, or digital health role where I can provide clear, compassionate assistance and accurate support.

I've supported customer inquiries, CRM records, service agreements, and client relationships as a Customer Care & Sales Coordinator for a private nutrition distributor. I resolve concerns, escalate issues when needed, and maintain accurate documentation.

As a medical graduate, I bring clear healthcare communication, patient-focused support, and experience assisting displaced individuals and international students during humanitarian operations in Hungary.

Experience

Work history, roles, and key accomplishments

Customer Care & Sales Coordinator

Private Nutrition Distributor

Oct 2025 - Aug 2026 (10 months)

Managed customer inquiries and CRM records, resolved concerns, and negotiated service agreements. Maintained accurate documentation and delivered personalized support to improve satisfaction.

Customer Service CRM Data Entry Negotiation Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

National Pirogov Memorial Medical University, Vinnytsya

Doctor of Medicine (M.D.), General Medicine

2018 - 2024

Doctor of Medicine (M.D.) in General Medicine from National Pirogov Memorial Medical University, Vinnytsya, Ukraine, from 2018 to 2024.

American Heart Association

Basic Life Support (BLS), Basic Life Support

2023 - 2023

Completed Basic Life Support (BLS) certification in 2023.

Kendriya Vidyalaya Andrews Ganj

Central Board of Secondary Education (12th Grade), Central Board of Secondary Education (12th Grade)

Activities and societies: Valedictorian; Highest score (95% English) and (90% Biology)

Completed 12th grade from Kendriya Vidyalaya Andrews Ganj, New Delhi, India, in 2018, achieving valedictorian status and highest scores in English and Biology.