VICTORY Victor
@victoryvictor1
Operations Manager at India Trades Global who brought GRNZO from idea to a production-ready marketplace using AI-assisted development.
IndiaWhat I'm looking for
At India Trades Global, I manage daily operations and technology for a B2B export and sourcing business. I set up export compliance and led a rebuild of the company website, including its product catalogue and quote-request form.
I also defined the product specifications and business rules for GRNZO, a fresh-produce marketplace with buyer, seller, admin and delivery-partner experiences. I built it using AI-assisted development, Supabase, Vercel and Razorpay, and tested live releases while tracing production issues to root cause.
Earlier, I managed operations and client accounts at Victory Digital Advertising LLC, supervising a team of up to 35 and developing operating procedures to improve productivity and service delivery. I use generative AI daily and hold Microsoft certifications in Power BI and Azure.
Experience
Work history, roles, and key accomplishments
Operations Manager / IT Manager
India Trades Global
Jan 2024 - Present (2 years 9 months)
Manage daily operations, reporting, administration and technology for a B2B export and sourcing business. Coordinate suppliers and stakeholders, set up export compliance, and led the rebuild of the company website.
Supervisor
A-Z Liquor Store
May 2018 - May 2024 (6 years)
Managed daily operations, staff scheduling, inventory, customer service and compliance in a high-volume retail environment. Resolved customer and operational issues on the spot and trained team members.
Processed customer orders and coordinated inventory and fulfilment in a high-volume environment. Resolved order issues across customer service and fulfilment to keep deliveries accurate.
Operations Manager
Victory Digital Advertising LLC
Jun 2007 - Oct 2017 (10 years 4 months)
Managed day-to-day operations, client accounts, project coordination, workflow planning and team supervision for a company of up to 35 employees. Developed operating procedures that improved productivity and service delivery.
Sales & Marketing Manager
Victory FZE
Mar 2004 - May 2007 (3 years 2 months)
Managed sales and marketing across client accounts and territories. Built business relationships and ran campaigns from planning through execution.
Sales Manager
Cornerstone Advertising LLC
Sep 2002 - Feb 2004 (1 year 5 months)
Managed sales, client acquisition, proposals and customer-service coordination.
Sales Manager
MANS Motive Technology Ltd
Sep 1995 - Oct 2001 (6 years 1 month)
Managed sales operations, customer accounts, business development and reporting.
Education
Degrees, certifications, and relevant coursework
Nettur Technical Training Foundation
Apprenticeship, Tool & Die Making
Completed an apprenticeship in Tool & Die Making at Nettur Technical Training Foundation, Vellore.
Bangalore University
Bachelor of Arts, English Literature
Bachelor of Arts in English Literature from Bangalore University.
National Institute of Information Technology (NIIT)
Certificate, E-Business Technologies
Completed E-Business Technologies program at NIIT, Bangalore.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Website
indiatradesglobal.inSalary expectations
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