Tanisha Singh
@tanishasingh
Versatile business operations strategist with expertise in logistics and sales.
What I'm looking for
I am a versatile and results-driven business operations specialist with over 6 years of experience in global supply chains, logistics strategy, financial management, and client engagement. My career has been marked by my ability to orchestrate end-to-end operational workflows, from supplier negotiations to shipment delivery, across diverse geographies and industries. I thrive in dynamic, high-growth environments, leveraging technology, AI, and ERP systems to drive visibility, compliance, and performance.
In my current role as Sales & Operations Lead at Carib Island Trading, I manage international shipments, customs processes, and inland transport while coordinating directly with freight forwarders and logistics partners. My responsibilities include generating proformas, ensuring seamless order confirmation, and managing post-delivery issues. I take pride in training junior team members and creating SOPs to enhance operational efficiency. My previous experiences have equipped me with a strong foundation in customer success and client management, where I built long-term relationships and provided scalable solutions.
Experience
Work history, roles, and key accomplishments
Sales & Operations Lead
Carib Island Trading
Apr 2024 - Present (1 year 2 months)
Led end-to-end business operations with strategic oversight across sales, supply chain, finance, and logistics. Managed international shipments, customs processes, and inland transport while coordinating directly with freight forwarders and logistics partners. Handled supplier communication and generated proformas and markup pricing under leadership guidance.
Customer Success Manager
Rapsri Engineering Products Co. Ltd
Jul 2023 - Present (1 year 11 months)
Supported logistics and billing workflows; liaised between warehouse, suppliers, and customers. Oversaw documentation and ensured seamless post-order support.
Client Manager
Compliance Mentorz Inc.
Jan 2021 - Present (4 years 5 months)
Managed enterprise client portfolios, handling onboarding, education, and compliance support. Advised clients on scalable solutions and built strong long-term relationships.
Case Manager
Sunknowledge Pvt. Ltd
Jan 2018 - Present (7 years 5 months)
Processed healthcare claims and coordinated between providers, patients, and insurers.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
B.A. English Honours, English
Studied advanced literature, critical theory, and language studies. Developed strong analytical, writing, and communication skills through coursework and research.
South Calcutta Law College
Associate of Arts, Management
Completed foundational coursework in business principles and management practices. Gained understanding of organizational structures, operations, and basic financial concepts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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