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VI@victoryijongo
Dedicated customer service professional with strong organizational skills.
GeorgiaI am a dedicated and adaptable customer service professional with hands-on experience in providing exceptional support to clients. My background includes working at Access Bank, where I efficiently handled customer inquiries, processed banking transactions, and assisted clients with various account-related issues. My ability to manage caseloads effectively and maintain strong relationships with clients has been a key factor in my success.
With a B.Sc. in Human Anatomy from the University of Port-Harcourt, I possess a unique blend of analytical and interpersonal skills. I am proficient in Microsoft Office applications and have advanced tech skills, enabling me to navigate various software and platforms effectively. I thrive in multicultural environments and am committed to delivering results that exceed expectations.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Access Bank
Apr 2021 - Present (4 years 7 months)
Handled customer inquiries and follow-ups, processing cheque books and managing customer pickups. Assisted banking customers with account inquiries, fraud issues, and card replacements, ensuring accurate record-keeping.
Cleanman Inhart Ltd
Feb 2016 - Present (9 years 9 months)
Scheduled and coordinated meetings, appointments, and travel arrangements for managers, maintaining discretion with sensitive topics. Managed data entry and processed travel and expense reports for the department team members.
God’s Wisdom School
Aug 2015 - Present (10 years 3 months)
Served as the primary point of contact for students and staff, demonstrating proficiency in high-volume telephone and front desk reception. Welcomed guests, answered inquiries, and directed them to the appropriate departments, effectively calming upset parents.
Degrees, certifications, and relevant coursework
B.SC – Human Anatomy, Human Anatomy
Grade: Second Class Honours
Completed a Bachelor of Science degree in Human Anatomy, achieving Second Class Honours. The program provided a comprehensive understanding of human biological structures and functions.
Senior School Certificate Examination (SSCE), General Studies
Obtained the Senior School Certificate Examination (SSCE) from National High School Amadi-Ama. This certification marked the completion of secondary education.
First School Leaving Certificate (FSLC), General Studies
Received the First School Leaving Certificate (FSLC) from Confidence Group of Schools. This certificate signifies the completion of primary education.
Software and tools used professionally
GeorgiaYou can contact Victory and 90k+ other talented remote workers on Himalayas.
Message Victory
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