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Sophia AkalueSA
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Sophia Akalue

@sophiaakalue

Administrative and customer support associate at Aruci Agro Integrated Farms, resolving customer concerns and tracking orders.

Georgia
Message

At Aruci Agro Integrated Farms, I respond to customer messages on WhatsApp and resolve complaints and late-delivery concerns. I also track orders, inventory, customers, deliveries, sales, profit, and revenue in Excel.

I prepared budget plans covering profit, revenue, inventory, and customer data, checking figures for accuracy. I also designed about 10 promotional flyers; one led to around 15 sales in a single day.

At Belmedicare Hospital, I digitized about 350 patient records, working roughly twice as fast as the previous pace while catching and correcting errors and protecting sensitive information. I also answered calls from patients and HMOs and coordinated free healthcare clinics.

At Sage Investment, I entered and maintained about 50 client records in Excel and Google Sheets and scanned, annotated, and organized about 300 PDFs. I also created a fillable Student Budget Planner for my online store, with 11 sales and 5/5 customer reviews.

Experience

Work history, roles, and key accomplishments

AF
Current

Administrative & Marketing Associate

Aruci Agro Integrated Farms

Jan 2026 - Present (9 months)

Responded to customer messages on WhatsApp, resolved complaints, tracked orders and inventory in Excel, prepared budget plans, and designed promotional flyers that drove sales.

Education

Degrees, certifications, and relevant coursework

Caucasus University logoCU

Caucasus University

Certificate, Video Editing

2026 -

Enrolling in November 2026 for a video editing program and certificate.

TI

Trainyx Institute

Certificate, Video Editing

In progress: video editing program and certificate.

HubSpot logoHU

HubSpot

Certificate, Inbound Marketing

In progress: Inbound certificate.

TS

The Lagoon Secondary School

High School Diploma, General Studies

2019 - 2025

Grade: 3.77/4.0

Activities and societies: Head of Student Aid Foundation; Assistant Sports Prefect

Completed high school education with a GPA of 3.77/4.0, ranking in the top 25% and earning Honor Roll distinctions.

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