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Victor Nguyen

@victornguyen2

Customer Success Manager at Cotality who retained $7.1M and turned a $300K at-risk renewal into $2.5M.

United States
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At Cotality, I managed 10 Fortune 500 accounts worth $7.1M and retained 100% of the portfolio. I turned a $300K renewal at risk into a five-year, $2.5M commitment.

I also sold $3M+ in upsell and cross-sell by connecting new use cases to client priorities and building ROI cases from their financials. I built a NotebookLM hub and Gemini Gem to flag renewal risks from contract history, and forecast deals in Gong.

At Netwrix, I retained 95%+ of about $4.5M in recurring revenue across 350 accounts and sold $500K+ in upsells each year. I also displaced Varonis at Samsung Semiconductor Texas for a $100K+ ARR contract through a six-month proof of concept.

Experience

Work history, roles, and key accomplishments

NC

Account Executive

Netwrix Corporation

Jan 2016 - Aug 2024 (8 years 7 months)

Promoted to Account Manager after demonstrating strong sales performance and account management capabilities.

Education

Degrees, certifications, and relevant coursework

UiPath logoUI

UiPath

UiPath Automation Business Analyst Associate, Automation

Earned the UiPath Automation Business Analyst Associate certification in May 2026, covering business case, PDD, UAT, and agentic automation.

Google logoGO

Google

Google AI Professional Certificate, Artificial Intelligence

Completed the Google AI Professional Certificate in February 2026, focusing on Gemini Deep Research and AI Studio applications.

Anthropic Academy logoAA

Anthropic Academy

AI Fluency and AI Capabilities and Limitations, Artificial Intelligence

Grade: 10/10

Completed AI Fluency and AI Capabilities and Limitations courses at Anthropic Academy in June 2026, focusing on responsible AI use.

Google logoGO

Google

Google Cybersecurity Professional Certificate, Cybersecurity

Completed the Google Cybersecurity Professional Certificate in July 2023, covering Splunk SIEM, intrusion detection, Linux, SQL, and Python.

IBM logoIB

IBM

IBM Cybersecurity Fundamentals, Cybersecurity

Completed the IBM Cybersecurity Fundamentals certification in December 2022, covering threat analysis and information security.

Tech stack

Software and tools used professionally

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