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Victoria SamuelVS
Open to opportunities

Victoria Samuel

@victoriasamuel2

Customer success and sales specialist focused on retention and client satisfaction.

Nigeria
Message

What I'm looking for

I seek a client-focused role where I can drive retention, use CRM and communication tools, grow in responsibility, and work within a supportive, outcome-driven team.

I am a customer success specialist with three years of experience in sales, retention, and client support, delivering measurable improvements in repeat business and satisfaction.

I excel at personalized client consultations, conflict resolution, and managing end-to-end customer journeys across retail and travel sectors, consistently meeting and exceeding targets.

Tech-savvy and adaptable, I leverage CRM tools, G Suite, Slack and Zoom to provide seamless support and reliable service while maintaining professional communication and strong relationship management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Imo State University logoIU

Imo State University

Bachelor of Science, Mass Communication

2018 - 2021

Completed a Bachelor of Science in Mass Communication at Imo State University, focusing on media, public relations, and communication practices.

Tech stack

Software and tools used professionally

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