Open to opportunities

Victoria Okesola

@victoriaokesola

Message

I improve business operations, customer service, and workflow coordination through practical administrative leadership.

Nigeria

Message

What I'm looking for

I'm looking to contribute in a forward-thinking organization where I can improve operations, collaborate across departments, apply communication and problem-solving skills, and continue developing professionally while delivering measurable results.

I've managed day-to-day operations at HS1 since 2016, coordinating schedules, delegating tasks, and overseeing projects from planning through completion.

I founded and managed the business's operations, developed strategies to improve efficiency and customer satisfaction, and recruited, trained, and supervised team members to improve productivity and service quality.

At Lam-Anko Nig. Ltd, I served as an Assistant Manager, connecting management and subscribers, processing online bill payments, and maintaining confidential subscriber records. I also contributed to NATCOM-UNESCO awareness campaigns and workshops on AI, fellowship opportunities, and education programs.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Lam-Anko Nig. Ltd

Jan 2024 - Jan 2025 (1 year)

Acted as a key communication link between management and subscribers, ensuring timely and accurate dissemination of information. Managed and processed online bill payments and maintained subscriber records.

Customer Service Data Entry Records Management

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Science, Industrial Relations and Personnel Management

2019 - 2023

Pursued a Bachelor of Science in Industrial Relations and Personnel Management, gaining knowledge in labor relations, human resource management, and organizational behavior.