At LAPO Microfinance Bank, I managed daily operational activities as Head of Operations and supported the smooth running of branch operations. I also supervised staff and coordinated team activities.
I handled client-related matters and helped resolve operational issues, supporting the bank’s organizational goals and operational targets. Before that, I provided client support and responded to customer enquiries as a Client Support Officer.
I have a B.Sc. in Accounting from the University of Benin (UNIBEN) and recently completed Virtual Assistant training at TS Academy. I have basic knowledge of Microsoft Excel and Google Workspace, and no professional Virtual Assistant work experience yet.
