
Victoria Odude
@victoriaodude
I keep executive priorities moving through precise calendar management, stakeholder coordination, and strategic follow-through.
What I'm looking for
At First Founder, I support the CEO & Founder by managing calendars, meetings, travel, confidential documents, reports, and leadership communication. I also track strategic initiatives through to timely execution.
Across Keystone Bank, Asotech Home, and Nigerian Navy HQ, I’ve improved turnaround time by 20%, reduced operational errors by 15%, and increased service delivery efficiency by 30%.
I bring over six years of executive, customer service, and operations support experience, balancing shifting priorities while keeping documentation, stakeholders, and executive decisions on track.
Experience
Work history, roles, and key accomplishments
Senior Executive Assistant to CEO & Founder
First Founder
Jan 2024 - Present (2 years 9 months)
Provides high-level executive support to the CEO & Founder, managing calendars, meetings, travel, and scheduling priorities. Prepares reports, presentations, and confidential documents, and coordinates communication across stakeholders and leadership.
Customer Service / Cash Officer
Keystone Bank Plc
Jan 2020 - Dec 2023 (3 years 11 months)
Handled 50+ customer interactions daily, improved turnaround time by 20%, and cut operational errors by 15%. Ensured transactions remained in line with regulatory compliance requirements.
Customer Service & Operations Coordinator
Asotech Home
Jan 2018 - Dec 2019 (1 year 11 months)
Improved service delivery efficiency by 30%, managed client communication, handled complaints, and maintained service records.
Sales Intern / Customer Support
Keystone Bank
Jan 2017 - Dec 2018 (1 year 11 months)
Supported day-to-day customer service operations and improved workflow efficiency by 15%.
Administrative Assistant (NYSC)
Nigerian Navy HQ
Managed documentation and filing systems, improving record retrieval efficiency by 25%.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Postgraduate Diploma, Business Administration
Pursuing a Postgraduate Diploma in Business Administration, currently in progress.
Kogi State Polytechnic
Higher National Diploma, Business Administration and Management
Completed a Higher National Diploma in Business Administration and Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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