Victoria Ijeoma Daniel
@victoriaijeomadaniel
I onboard, retain, and support clients while coordinating training and community programs.
NigeriaWhat I'm looking for
I currently onboard, train, and retain clients at Digital Witch Support Community, helping tech-community members adopt platform features, courses, and new updates.
Previously, I handled customer inquiries, orders, delivery concerns, and product-quality complaints at Akenext Limited, contributing to process improvements that reduced complaint response time by 25%.
I've also delivered civic education training with YIAGA, coordinated disability-inclusion programs at CCD, and supported international clients through virtual administration. I bring multilingual communication, stakeholder engagement, CRM support, and community-focused training delivery.
Experience
Work history, roles, and key accomplishments
Junior Customer Success Manager
Digital Witch Support Community
Aug 2026 - Present (1 month)
Onboard new clients into the tech community, providing orientation on platform features and course offerings. Monitor client progress, resolve inquiries, and implement retention strategies.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic, Nekede
Higher National Diploma, Business Administration and Management
Earned a Higher National Diploma in Business Administration and Management.
Queen Amina College
Secondary School Certificate, General Studies
Completed secondary education at Queen Amina College.
St Ann's Primary School
Primary School Certificate, Primary Education
Completed primary education at St Ann's Primary School.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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