Victoria Graham

Liaised with the IRS and Attorney General's office regarding client cases. Assembled and managed confidential tax documentation, directing clients to appropriate professionals and overseeing client portal setup and communication.

Verified insurance and managed sensitive patient records, assisting in pre-examination assessments and vital sign collection. Communicated urgent needs to physicians, balancing administrative and clinical responsibilities with confidentiality and care.

Detected and reported fraudulent transactions for multiple businesses. Maintained detailed financial records and reports using Excel, building professional rapport with business clients while maintaining high confidentiality standards.

Updated medical records and performed patient education, administering injections, phlebotomy, and wound care. Supported office operations including front desk, faxing, emailing, and record-keeping, assisting physicians with medical procedures and maintaining sanitized exam rooms.

Provided emergency medical and fire support as a volunteer responder in rural Arkansas. Responded to various emergency situations, demonstrating crisis management and teamwork skills.

Managed permit filing, marketing communication, and client outreach across state lines. Organized logistics for field operations and collaborated with local businesses and media.

Currently pursuing a Bachelor of Science in Criminal Justice, with an expected graduation in 2027. This program is preparing me for roles in legal support, such as legal assistant, court clerk, or victim advocacy.

Completed an Associate of Science in Criminal Justice in December 2021. This degree provided foundational knowledge in the criminal justice system.

Earned an Associate of General Studies in May 2021. This program provided a broad educational background.

Obtained a Certificate in Medical Assisting in February 2016. This certification equipped me with skills in administrative and clinical medical support.