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Stephenie Singleton

@stepheniesingleton

Senior administrative assistant and legal investigator who streamlines workflows, documents, and scheduling to boost efficiency.

United States

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What I'm looking for

I’m looking for an administrative role where I can support legal or executive teams, improve processes with clear S.O.P.s and document templates, and consistently deliver accurate scheduling, reporting, and customer-focused resolution.

I’m a Louisiana State University graduate and dependable administrative professional with 10+ years of customer service experience and 7+ years of Administrative Assistant experience. I’m a quick learner and determined problem solver who tests and implements S.O.P.s to improve success and efficiency at all stages.

Most recently, I’ve worked as a Legal Investigator / Senior Administrative Specialist within the East Baton Rouge Parish Attorney/City Prosecutor’s Office. I liaised with law enforcement and court offices, located witnesses and victims, issued subpoenas, implemented automated data entry and reporting tools (saving over 5 hours per week), and prepared trial dockets two and a half weeks in advance.

Previously, I served as an Administrative Assistant 4 for the Louisiana Department of Transportation and Development, composing 100+ legal documents and improving execution through exhaustive document templates (reducing completion time by 70%). I also supported executive scheduling and coordinated high-priority meetings, managing filing systems and databases to increase retrieval efficiency by 40%—while delivering dependable, accurate customer-facing service.

Experience

Work history, roles, and key accomplishments

Current

Legal Investigator / Senior Admin

Current

East Baton Rouge Parish Attorney/City Prosecutor’s Office

Mar 2024 - Present (2 years 3 months)

Liaised with law enforcement and prosecutors to gather case information, locate witnesses and victims, and coordinate trial-related updates, subpoenas, and check-ins. Implemented automated data entry and reporting that reduced manual effort and saved 5+ hours per week, and prepared trial dockets 2.5 weeks in advance with complete document and evidence readiness.

Court Procedures Evidence Handling Subpoena Preparation Witness Victim Liaison Trial Preparation Data Entry Reporting

Administrative Assistant 4

Louisiana Department of Transportation and Development

Jul 2022 - Mar 2025 (2 years 8 months)

Composed 100+ legal documents (affidavits, delegations, motions) and edited them to eliminate grammatical, legal, and factual errors. Managed executive scheduling for 100+ high-priority meetings per month and coordinated travel and expenses, while improving document retrieval efficiency by 40% and cutting time to complete tasks by 70% through template development.

Meeting Coordination Template Development Travel Coordination

Senior Clerical Specialist

East Baton Rouge Parish Attorney/City Prosecutor’s Office

Dec 2019 - Jul 2022 (2 years 7 months)

Resolved public inquiries by applying court procedure knowledge and escalating issues appropriately, streamlining inquiry resolutions by 50%. Provided administrative support across teams, reducing operational delays by 20%, training new staff and prosecutors on front desk duties and court database systems, while resolving 30+ cases per day without escalation.

Public Service Court Procedures Administrative Support Staff Training DataBase Systems

Senior Key Holder

Vera Bradley

Mar 2015 - Oct 2019 (4 years 7 months)

Led daily store operations for a 13+ person team, providing training, coaching, and task delegation to deliver customer service for 100+ customers per day. Increased revenue by 35% and sales by 30% per refresh through ecommerce merchandise optimization and visual merchandising of 3K+ items, while processing 50+ payments per day with 100% billing accuracy.

Retail Operations Team Leadership Customer Service Payments Processing Cash Reconciliation E Commerce Merchandising Visual Merchandising Rewards Program Enrollment