Haley Pryce

Enter and upload sensitive veteran documentation into secure systems, schedule document-related appointments, and maintain accurate digital records while ensuring privacy compliance.

Oversaw guest data accuracy and billing, coordinated staff schedules, managed sales documentation and reporting, and provided administrative training to team members.

Managed guest and sales data entry, handled invoicing and file management, and supported reporting and spreadsheet-based administrative recordkeeping.

Collected and labeled patient specimens, updated EMR patient records, supported patient check-ins, and maintained strict HIPAA-compliant confidentiality.

Performed guest data entry, billing and scheduling tasks, managed multi-line phone systems, and maintained accurate digital correspondence and filing.

Responded to inbound customer inquiries for the Amazon account, documented interactions in CRM, resolved issues and met performance targets for call handling and satisfaction.

Completed a Legal Assistant certificate program covering foundational legal office skills and procedures.

Completed a Diploma in Hospitality Management focusing on hospitality operations and guest services.

Earned a High School Diploma with general secondary education completion.

Certified as a Phlebotomy Technician in 2025 after completing required training and certification processes.