Victoria Brady
@victoriabrady
I optimize ServiceNow HR platforms, workflows, analytics, and employee experiences at enterprise scale.
United StatesWhat I'm looking for
At Hilton, I manage and optimize the HR ServiceNow platform, developing catalog items, workflows, dashboards, scheduled reports, and analytics that support HR operations and leadership decisions.
I've spent 12+ years improving enterprise HR technology and business processes through case management, workflow redesign, and Lean Six Sigma DMAIC. As a Lean Six Sigma Master Black Belt, I partner across teams to reduce manual effort and cycle times while improving operational efficiency and employee satisfaction.
Experience
Work history, roles, and key accomplishments
Managed and optimized the Hilton HR ServiceNow platform (HRSD), ensuring system performance and user satisfaction. Developed catalog items, workflows, and analytics solutions to improve HR operations and reduce manual effort.
Education
Degrees, certifications, and relevant coursework
Everest University
Associate of Science, Criminal Justice & Corrections
Associate of Science in Criminal Justice & Corrections from Everest University.
Everest University
Associate of Science, Business Administration & Management
Associate of Science in Business Administration & Management from Everest University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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