At HILLER COMERFORD INJURY & DISABILITY LAW, I managed back-office tasks for Social Security Disability and personal injury cases. I organized and processed legal documents and medical records, and followed up with clients and providers to obtain outstanding information.
At MAGIC LAW GROUP, I responded to prospective client inquiries, tracked leads, scheduled consultations, and assisted clients with forms. I also pre-screened potential clients for SSDI/SSI eligibility using Social Security Administration criteria.
At EMPLOYMENT LAW ASSIST, APC, I coordinated appointments and follow-ups between clients and attorneys or paralegals. I reviewed employment contracts for key terms and organized information and documentation for wrongful termination matters.
Earlier, at TELEPERFORMANCE GLOBAL SERVICES, I supervised technical support agents and monitored calls, chats, and cases. Across my customer service, technical support, and legal administrative work, I’ve supported clients and operations in English and Spanish.
