Open to opportunities

Versailles Ahandrik

@versaillesahandrik

Message

Major gifts and customer engagement manager driving data-driven campaigns and long-term donor and customer growth.

Thailand

Message

What I'm looking for

I’m looking to lead data-driven marketing and engagement work that supports long-term growth—through major gifts, retention-focused strategy, and measurable ROI. I want a collaborative team where I can innovate, mentor, and build durable donor/customer relationships.

I’m responsible for executing effective marketing strategies, assisting with campaign development, analyzing campaign effectiveness, and building lead generation programs. I bring cross-functional leadership to drive long-term persistency through engagement programs, and I’m focused on evidence of impact to support sustained growth.

As Private Funding & Major Gift Division Manager at World Vision International (Thailand), I led performance and capability building for the Private Funding and Major Gift Division—guiding strategy and planning, overseeing donor research and due diligence, strengthening relationships, and ensuring regular impact-focused communication. Previously, as Customer Engagement Management Manager at CIGNA Insurance Co., Ltd. (Thailand), I owned long-term retention and engagement marketing plans, designed multi-channel, segment-focused campaigns, streamlined enrollment and redemption processes, and developed ROI-driven business cases using tools like Google Analytics and data-informed messaging.

Experience

Work history, roles, and key accomplishments

Private Funding & Major Gifts Manager

World Vision International (Thailand)

Dec 2020 - Aug 2022 (1 year 8 months)

Led performance and capability building for the Private Funding and Major Gift Division, including strategy development, annual business planning, and reporting. Oversaw donor prospect research, due diligence, donor relationship management, and supported teams through technical mentoring, coaching, and training.

Major Gifts Donor Prospect Research Due Diligence Donor Management Grant Proposal Collaboration Business Planning

Customer Engagement Manager

Cigna Insurance Co., Ltd. (Thailand)

Aug 2017 - Oct 2018 (1 year 2 months)

Developed and implemented customer engagement strategies to drive long-term persistency, owning retention and engagement marketing plans. Designed and delivered data-driven, segment-focused multi-channel campaigns, streamlined enrollment and benefits/promotion/redemption processes, and analyzed program effectiveness and ROI.

Customer Retention Marketing Customer Segmentation Marketing Analytics Lead Generation ROI Analysis

Business Development Manager

Amarin Printing and Publishing PCL

May 2015 - Apr 2017 (1 year 11 months)

Supported business growth by providing superior value and service while maintaining extensive customer loyalty. Managed notable accounts, tracked sales reporting, and initiated and developed new shop/counter contracts as part of quarterly business planning.

Business Development Key Account Management Customer Management Administrative Support Sales Reporting Contract Support Marketing Coordination

Deputy Sales & Marketing Manager

M.C.T. International Co., Ltd.

Apr 2014 - Apr 2015 (1 year)

Created marketing strategies and conducted marketing and sales activities to increase sales volume. Managed sales and marketing budgets, coordinated across clients and internal teams, initiated new contracts for new shops/counters, and tracked sales reports through follow-ups to support business planning.

Marketing Strategy Sales and Marketing Budget Management Cross Functional Stakeholder Management Retail Expansion Support Sales Reporting

Business Development Manager, Whiz

Make A Whiz Entertainment Co., Ltd.

Jan 2012 - Mar 2014 (2 years 2 months)

Initiated business opportunities and partnerships by evaluating new business inquiries and facilitating integration into business units. Developed sponsorship inventory concepts and conducted research on target clients, industries, and audience behavior.

Business Development Market Research Sponsorship Inventory Concepts Client Offerings Assessment

International Executive (Deals)

M Pictures Entertainment PLC

Nov 2010 - Dec 2011 (1 year 1 month)

Drove revenue-generating deal making by sourcing leads, negotiating terms, and closing contracts for movie content and DVD across digital platforms. Stayed current on digital media technology trends and supported clients with business-related guidance.

Deal Sourcing Contract Negotiation Revenue Generation Digital Business Lead Qualification

Office Manager Assistant & Events

Boston Consulting Group (Thailand)

Oct 2006 - Nov 2010 (4 years 1 month)

Supported local administration operations with a focus on event and travel coordination for global BCG staff. Served as an executive secretary and provided logistics support, including participation in the BCG recruiting team.

Event Coordination Travel Logistics Executive Support Administrative Operations Logistics Support Recruiting Coordination

Operations Manager (Sales & PR)

Nexgen Media Co., Ltd.

Apr 2006 - Sep 2006 (5 months)

Worked across sales, marketing, public relations, and production to increase net income for Thailand and Singapore markets. Sold digital contents and hi-tech broadcasting equipment and supported revenue growth across both markets.

Sales and Marketing Public Relations Production Operations Digital Content Sales Broadcast Equipment Sales Cross Market Coordination Revenue Growth Support

Executive Secretary & PA

Matching Studio PCL

Aug 2003 - Mar 2006 (2 years 7 months)

Provided executive secretarial support to the CEO and personal assistance to the Chairman. Managed assignments using administrative and supervision support to help drive mutual company growth and success.

Executive Support Administrative Supervision Personal assistance Administrative Support