
Veronica User
@veronicauser8
Claims Admin at Pacific Prime processing insurance claims and verifying supporting documents.
What I'm looking for
At Pacific Prime, I process and review insurance claims, verify supporting documents, and follow up on missing or corrected information. I track claim status, update clients, and maintain accurate records in internal systems and databases.
At The Good Cup Coffee, I managed client accounts, processed orders, and responded to customer inquiries. I used NetSuite and Shopify to track sales, orders, and account information, while coordinating with internal teams on order completion and delivery.
Experience
Work history, roles, and key accomplishments
Claims Admin - Employee Benefits
Pacific Prime
Feb 2025 - Present (1 year 9 months)
Process and review insurance claims to ensure accuracy and completeness. Verify supporting documents, communicate with clients and insurers, and track claim status to resolve issues.
Key Account Specialist
The Good Cup Coffee
Sep 2023 - Feb 2025 (1 year 5 months)
Managed client accounts, processed orders, and responded to customer inquiries. Coordinated with internal teams to ensure timely order completion and delivery, using NetSuite and Shopify for tracking.
Education
Degrees, certifications, and relevant coursework
Mater Dei College
Bachelor of Science, Hospitality Management
2022 - 2023
Pursued a Bachelor of Science in Hospitality Management at Mater Dei College from 2022 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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