Christian Lara

I’m a detail-oriented General Virtual Assistant with hands-on experience supporting small business operations through customer communication, order fulfillment, record keeping, and administrative coordination. I’m known for improving customer engagement, maintaining organized business records, and keeping daily operations running smoothly to support growth.

In my volunteer family-business role, I developed and executed a consistent social media content schedule that drove a 30% growth in customer inquiries. I coordinated order fulfillment by managing product listings, delivery tracking, supplier follow-ups, and customer updates, ensuring accurate documentation and timely deliveries.

I also streamlined day-to-day operations by handling customer concerns, organizing product inventory, and tracking expenses and payment logs to support informed decisions—contributing to a 25% increase in sales. I work confidently with Google Workspace, Canva, and project management tools, using AI-assisted productivity to stay organized, responsive, and efficient.