MJ Pelenio
@mjpelenio
Reliable virtual operations assistant with 3 years of client/admin support experience, skilled in accurate records, communication, and remote operations.
What I'm looking for
I’m a reliable, detail-oriented professional with 3 years of experience providing excellent customer service while managing transactions efficiently. I’m skilled in handling data accurately, communicating effectively with customers, and maintaining organized records.
I enjoy supporting online businesses with administrative tasks, order processing, and remote operations. At work, I managed customer orders, payments, refunds, and inquiries with accuracy while keeping a positive service experience.
I also perform administrative support and workflow coordination by organizing transaction data, adapting quickly to new systems and processes, and reporting payment issues, price markups, and SKU discrepancies to maintain accurate records.
Experience
Work history, roles, and key accomplishments
Retail Cashier & Admin Support
Ace Hardware Philippines, Inc.
Mar 2023 - Mar 2026 (3 years)
Managed customer orders, payments, refunds, and inquiries with accuracy while maintaining a positive service experience. Performed administrative tasks, maintained organized transaction records, and identified payment issues, price markups, and SKU discrepancies to support accurate inventory tracking.
Education
Degrees, certifications, and relevant coursework
ABADA College
Bachelor of Secondary Education, Secondary Education
2015 - 2019
Earned a Bachelor of Secondary Education from ABADA College from 2015 to 2019.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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