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Veronica Soto

@veronicasoto1

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Receptionist and appointment setter at NOOD WAX & SUGAR, managing client appointments and supporting service sales.

United States

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What I'm looking for

I'm seeking a remote customer support, leasing consultant, receptionist, or administrative position where I can use my customer service, scheduling, and client support experience.

At NOOD WAX & SUGAR, I welcome clients, answer questions, and manage appointment scheduling and follow-up. I also share service information and help clients find services that fit their needs.

At EUROPEAN WAX CENTER, I provided personalized services and built positive client relationships. I recommended services and home-care products based on client needs while working toward monthly sales goals.

At MD KIDS PEDIATRIC CLINIC, I assisted with patient intake, recorded vital signs, and handled patient information confidentially. My experience also includes managing schedules and routines as a childcare provider.

Experience

Work history, roles, and key accomplishments

Current

Receptionist / Appointment Setter / Wax Specialist

Current

Nood Wax & Sugar

Jun 2026 - Present (4 months)

Provided professional customer service, managed client appointments, and supported sales by educating clients on services. Handled multiple customer requests while maintaining accuracy and professionalism.

Customer Service Appointment Scheduling Phone Communication Sales Upselling Lead Follow Up Administrative Support Data Entry Calendar Management Multitasking Professional communication Confidential Information Handling Microsoft Word PowerPoint HIPAA Awareness Problem Solving Teamwork Time Management

Wax Specialist

European Wax Center

Jun 2023 - Apr 2026 (2 years 10 months)

Delivered professional, personalized services while maintaining high customer care standards. Built client relationships, recommended services and products, and worked toward monthly sales goals.

Customer Service Client Relations Sales Product Recommendations Basic Sanitation Procedures Time Management Communication Skills

Babysitter / Childcare Provider

Soto Childcare

Feb 2016 - May 2022 (6 years 3 months)

Maintained a safe, organized environment and managed daily schedules, meals, activities, and routines. Communicated effectively with parents and demonstrated reliability and responsibility.

Childcare Scheduling Communication Skills Organization Multitasking Reliability

Medical Assistant

MD Kids Pediatric Clinic

Oct 2019 - Dec 2019 (2 months)

Welcomed and communicated with patients and families, verified patient information, and documented medical history. Assisted with patient intake, obtained vital signs, and maintained confidentiality following HIPAA procedures.

Patient Care Medical Intake Vital Signs HIPAA compliance Confidentiality Documentation Communication Skills