Veronica Dobbs

I am a customer service support specialist with a strong background in healthcare and client relations. Currently, I work at Gainwell Technologies, where I provide knowledgeable responses to client inquiries and ensure that their needs are met efficiently. My role involves collaborating with team members and management to resolve complex cases, which has honed my problem-solving skills and ability to work under pressure.

Previously, I have held various customer service roles, including as a call center representative at 50Floor and CGS, where I managed high call volumes and maintained client databases. My experience in the healthcare sector has equipped me with the skills necessary to assist clients effectively, particularly in understanding Medicare eligibility and providing support to the elderly. I am passionate about leveraging my skills in a dynamic organization that values innovation in healthcare.