Verma Thelermont

As a Beautician Manager, I perform eyelash extension applications with precision, assess client needs, and ensure comfort and safety during the application process. I maintain a clean work area and stay updated on the latest trends in eyelash extensions.

Responsible for managing front desk operations, greeting guests, answering inquiries, and maintaining office supplies. Ensured a welcoming environment and efficient communication.

Managed incoming calls, generated sales leads, and provided accurate information to customers. Focused on building relationships and resolving complaints efficiently while meeting service targets.

Managed guest inquiries and complaints, coordinated special events, and provided personalized service to enhance guest experiences. Collaborated with departments to ensure satisfaction.

Handled customer service in a boutique setting, assisted with product inquiries, processed payments, and maintained store organization. Focused on customer satisfaction and store presentation.

Completed the International General Certificate in Secondary Education (Cambridge Certificate) with subjects including English, Science, Geography, and Maths.