Angie Hoareau

Monitor daily GPS tracking and compile fleet data into reports, coordinate with department managers to investigate driver activity, and perform accurate data entry to support operations.

Managed meal orders for international and VIP flights, tracked orders using the SACS system, coordinated catering deliveries with production and logistics teams, and resolved front-line order issues.

Oversaw front-desk operations, bookings, and guest services, arranged tours and transfers, and managed cleaning, maintenance, and payment processing to maintain high guest satisfaction.

Managed invoicing, appointment bookings, basic accounts and marketing materials while providing customer support and operating scheduling/customer engagement software.

Provided full-time primary education for two children with a structured curriculum, managing lesson planning, progress tracking, and learning outcomes.

Managed retail sales and transactions using Micros Fidelio, organized children’s activities, coordinated with chefs for meals, and maintained a welcoming Kids Club environment.

Assisted customers with inquiries, managed lost & found and promotions, sold gift vouchers, operated cash registers, and maintained safety procedures including a lost child registry.

Completed an online Certificate in Logistics Management in 2025 focusing on logistics principles and operations.

Grade: pass

Completed a Certificate IV in Business in 2017 covering business operations and administrative skills.

Completed a Certificate IV in Small Business Management in 2015 with emphasis on small business operations and management.

Awarded a Certificate III in Hairdressing in 2002 with practical training in salon services and hair techniques.

Completed GCSE O Levels in Commerce, Accounts, Mathematics, Geography, and English in 2000.

Completed secondary education from 1994 to 1998 at Innisfail State High School in Queensland.