Venkata Sai Kethan Reddy Sura
@venkatasaikethanredd
Dynamic operations manager with expertise in project management and process improvement.
What I'm looking for
I am a dynamic professional with extensive experience in operations management, strategic planning, and IT project coordination. My career has been marked by a commitment to driving process improvements and optimizing resources to achieve organizational goals. I have a proven ability to lead cross-functional teams and establish frameworks such as PMOs, ensuring the seamless execution of projects on time and within budget.
At ELPIZO Technologies, I spearheaded operational strategies that resulted in significant improvements in efficiency and cost savings. My role involved defining and revising operational policies, monitoring budgets, and negotiating with vendors to secure beneficial contracts. Additionally, I have developed automation systems that have drastically reduced processing times, showcasing my ability to leverage technology for operational excellence.
With a strong foundation in Salesforce development and administration, I have customized user interfaces and enhanced interdepartmental communication, improving user adoption rates significantly. My technical skills, combined with my leadership and communication abilities, enable me to foster a collaborative work environment that drives success.
Experience
Work history, roles, and key accomplishments
Operations Manager/Project Manager
ELPIZO Technologies Private Limited
May 2020 - Present (5 years)
Spearheaded operational strategies to meet business objectives, achieving significant improvements in efficiency and cost savings. Established and managed cross-functional teams, ensuring high productivity and successful project completions.
AI Powered Chatbot Developer
Personal Project
Apr 2023 - Present (2 years 1 month)
Developed an AI-powered chatbot for customer support, addressing FAQs and providing real-time troubleshooting. Achieved high user satisfaction and reduced reliance on call centers.
Salesforce Developer
Accenture
Sep 2019 - Feb 2021 (1 year 5 months)
Developed and implemented an automation system for document verification, reducing processing time by 50%. Monitored the team as Salesforce admin and built workflows using Apex and Visualforce.
Salesforce Administrator
Tech Mahindra
Oct 2016 - Jul 2019 (2 years 9 months)
Customized Salesforce user interfaces to improve user adoption rates and provided technical support. Maintained system security and compliance while enhancing interdepartmental communication.
Education
Degrees, certifications, and relevant coursework
Gokaraju Rangaraju Institute of Engineering and Technology
Master of Technology, Embedded Systems
2016 - 2018
Vasireddy Venkatadri Institute of Technology
Bachelor of Technology, Electronics and Communication Engineering
2011 - 2015
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Venkata Sai Kethan Reddy?
You can contact Venkata Sai Kethan Reddy and 90k+ other talented remote workers on Himalayas.
Message Venkata Sai Kethan ReddyFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
