Open to opportunities

Nazeer Ahammed

@nazeerahammed

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Agile Lead Analyst/Product Owner skilled in Salesforce, IT PM, and BA across FinTech & Healthcare.

India

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am an experienced Product Owner and Lead System Analyst with over 9 years in IT project management and system analysis. My expertise lies in Agile methodologies, Salesforce, and product and business analysis. I have a proven track record of leading PI Planning sessions, managing end-to-end deployments, and fostering cross-functional teamwork to optimize automated systems.

At Carelon Global Solutions, I successfully enhanced system reliability by implementing advanced exception logging in MuleSoft, which reduced unidentified integration errors by 40%. I led a cross-functional team to deliver the Sales360 tool, leveraging Salesforce CRM Einstein AI to improve predictive accuracy of Sales & Renewals by 25%. My commitment to stakeholder collaboration and process improvements has consistently driven project efficiency and client satisfaction.

I am passionate about contributing my expertise in project management and product innovation to achieve organizational goals. I thrive in environments that value collaboration and continuous improvement, and I am eager to take on new challenges that allow me to leverage my skills in product management and system analysis.

Experience

Work history, roles, and key accomplishments

Current

Lead Systems Analyst

Current

Carelon Global Solutions

Jan 2022 - Present (3 years 7 months)

Led teams and 30+ stakeholders to deliver Salesforce CRM and Einstein AI tool, boosting forecast accuracy by 25%. Improved system reliability by 40% with MuleSoft logging. Managed Jira/Aha! roadmaps, achieving 98% sprint delivery and 15% faster timelines. Conducted 50+ Scrum events, 20+ trainings, and improved adoption to 95% under SAFe Agile.

Story Mapping Confluence MuleSoft Agile Scrum Jira Salesforce CRM Agile Methodologies Business Analysis Product Management Stakeholder Engagement SQL Excel Backlog Management Backlog Grooming Backlog Reviews Roadmap Development Roadmap Planning

Senior Salesforce Business Analyst

Shell Infotech (Deloitte)

May 2021 - Dec 2021 (7 months)

Directed Salesforce CRM and MuleSoft integrations, streamlining workflows for 500+ users. Led Workfront-Salesforce integration, reduced defects by 40%, and boosted efficiency by 20%. Drove 95% customer satisfaction via SLDS-driven UX. Facilitated Agile PI Planning across ARTs, enhancing cross-team alignment and increasing operational efficiency by 15%.

Salesforce CRM MuleSoft Workfront User Stories Business Analysis Product Management Product Roadmap Backlog Management Backlog Reviews Backlog Grooming Technical Backlogs Sprint Backlog Prioritization

Associate IT Consultant

ITC Infotech

Jan 2021 - Apr 2021 (3 months)

Guided teams through the execution of high-level tech projects, following agile methodology and carrying through Sprint basis. Controlled Daily Scrum and arranged Retrospective Calls, executing requirement analysis, updating JIRAs, updating Confluence, and performing Unit Testing.

Agile Methodology Scrum Jira Confluence Unit Testing Functional Learning Articles Data Migration Business Analysis Salesforce Stakeholder Engagement

Application Devl Specialist 1

IQVIA

Jun 2016 - Jan 2021 (4 years 7 months)

Delivered 4+ client projects with 95% satisfaction and 20% faster timelines. Improved estimation accuracy by 30% and cut rework by 25% through agile collaboration. Led OCE feasibility, boosting adoption by 15%. Ensured defect-free releases in 90% deployments. Managed EU operations, raised engagement by 20%. Drove PI Planning, improving sprint velocity by 18%.

Project Management Deployment Business Operations PI Planning Product Management