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Vashti Joseph

@vashtijoseph

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CAPM-certified project manager driving cross-functional teams and operational excellence.

France

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What I'm looking for

I am seeking senior project or operations roles where I can lead cross-functional teams, optimize processes, drive measurable cost savings, and implement scalable PM frameworks in growth-focused companies.

I am a CAPM-certified project manager with 13+ years delivering complex projects across tech, eCommerce, and retail. I specialize in agile methodologies, Lean Six Sigma, and data-driven decision making to optimize operations and resource allocation.

I have led multi-million dollar projects and geographically distributed teams, implementing OKR frameworks and project tracking systems to improve productivity and align stakeholders. At Heex Technologies I extended runway from 6 to 10 months through budget optimization and delivered measurable productivity gains.

In ecommerce and retail roles I directed P&L operations, managed large remote teams, and executed technology and inventory projects that produced significant cost savings and performance improvements. I have hands-on experience coordinating compliance, logistics, and marketplace optimization initiatives.

I bring a pragmatic, results-oriented approach to project delivery, with strong stakeholder management, risk mitigation, and cross-functional leadership. I am bilingual in English and Spanish and proficient in French, using a broad toolset including JIRA, Asana, SAP, and advanced Excel to drive outcomes.

Experience

Work history, roles, and key accomplishments

Current

Freelance Project Manager

Current

Self-Employed

Jan 2025 - Present (10 months)

Provide project management consulting to tech startups and eCommerce clients, leading process optimization and implementing PM frameworks to improve delivery and stakeholder alignment.

Project Management Agile Process Improvement Stakeholder Management Jira Asana Resource Planning

Operations Manager

Heex Technologies

Nov 2023 - Jan 2025 (1 year 2 months)

Led portfolio and cross-functional project management, extending runway from 6 to 10 months via budget optimization and improving team productivity 10% through project tracking and metrics frameworks.

Portfolio Management GDPR Compliance Project Tracking Metrics Stakeholder Management

Head of Operations

Infinite Age

Nov 2020 - Sep 2023 (2 years 10 months)

Directed P&L operations for an $8M ecommerce business, managed a 40-person remote team, and led ecommerce platform and inventory projects that improved margins and fulfillment efficiency.

P&L management eCommerce Management Shopify Inventory Management Supply Chain Cost Optimization

City Operations Manager

Helbiz

Jan 2020 - Jul 2020 (6 months)

Managed deployment of 1,000+ vehicles across 200+ locations and led incident response that secured a $1M+ supplier refund through data-driven investigation and cross-team coordination.

Deployment Incident Response Data Analysis Supplier Management

Operations & Inventory Manager

Sid & Ann Mashburn

Nov 2017 - Feb 2019 (1 year 3 months)

Led inventory optimization for 4,000+ SKUs across five locations achieving 90%+ OTIF and reduced shrinkage from 15% to 1% via system implementation, delivering $40,000 monthly savings.

Inventory Management SAP Systems Implementation Supply Chain Project Management

Retail Operations Coordinator

The Princeton Review

Apr 2016 - Feb 2017 (10 months)

Coordinated staffing and resources for 120+ employees across multiple locations, secured two university contracts, and led cost reduction initiatives saving $52,000 annually.

Resource Planning Business Development Staffing Project Coordination Stakeholder Engagement Operations Management

Education

Degrees, certifications, and relevant coursework

University of Maryland - Robert H. Smith School of Business

Master of Business Administration, Logistics, Materials, and Supply Chain Management

2017 - 2019

Completed a Master of Business Administration with a focus on Logistics, Materials, and Supply Chain Management while concurrently working and leading operational projects.