Varnika Singh
@varnikasingh
I build client relationships, sales insights, and operational reporting that improve customer outcomes.
IndiaWhat I'm looking for
I'm currently managing client relationships at Grrow Property Management, serving as a single point of contact for property-management queries, coordination, follow-ups, and service continuity.
Across real estate, DXC Technology, Genpact, and Concentrix, I've supported sales operations, BFSI servicing, CRM processes, and reporting. I've increased sales by 25%, reduced CRM data-entry errors by 30%, and delivered a 95% customer satisfaction rating through data-backed insights and personalized support.
Experience
Work history, roles, and key accomplishments
Client Relationship Manager
Grrow Property Management
Jan 2026 - Present (8 months)
Manage client relationships across property management operations, ensuring timely communication, issue resolution, and service continuity. Act as a single point of contact for client queries and follow-ups to improve client experience and trust.
Client Relationship Manager
Real Estate Firm Private Firm
Feb 2023 - Nov 2024 (1 year 9 months)
Managed client relationships across the sales lifecycle, supporting buyers with property information, pricing discussions, and follow-ups. Maintained CRM records and developed dashboards and reports using Excel, Google Sheets, and Power BI to track sales trends.
Managed end-to-end policy servicing and claims operations for BFSI accounts, ensuring high accuracy and timely resolution. Coordinated with internal teams to resolve customer cases, track SLAs, and prepared MIS reports and performance dashboards.
Supported customers with financial products by understanding requirements and maintaining accurate case updates. Managed CRM and internal loan tracking systems to improve visibility and process efficiency, and generated reports to track customer segments and delinquency trends.
Provided backend operational support for US travel processes with focus on accuracy and timely issue resolution. Coordinated case handling and process updates to support smooth service delivery.
Education
Degrees, certifications, and relevant coursework
CSJM University
Bachelor of Commerce (Honours), Commerce
2016 - 2019
Pursued a Bachelor of Commerce (Honours) degree from CSJM University from 2016 to 2019.
Mercy Memorial School
Intermediate
2015 - 2016
Completed intermediate studies at Mercy Memorial School from 2015 to 2016.
Mercy Memorial School
High School
2013 - 2014
Completed high school at Mercy Memorial School from 2013 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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