Vansh User
@vanshuser2
Senior academic counsellor and customer success executive driving sales growth.
IndiaWhat I'm looking for
I am a dynamic sales and customer-success professional with two years of focused experience in EdTech and e-commerce environments, delivering measurable revenue through consultative selling and strategic communication.
At Reboot XP I executed end-to-end sales activities for a major e-commerce process, consistently meeting and exceeding targets while coordinating cross-functional teams to ensure customer satisfaction and timely service delivery.
Previously at Henry Harvin Education I worked as a Senior Academic Counsellor, responsible for B2C and institutional sales, follow-ups, and closures, refining my ability to manage pipelines and convert prospects into customers.
I bring strong analytical and problem-solving skills, practical digital marketing knowledge, and certifications in digital marketing and Lean Six Sigma; I am customer-focused, performance-driven, and eager to contribute to growth-oriented teams.
Experience
Work history, roles, and key accomplishments
Customer Success Executive
Reboot XP
Nov 2024 - Jun 2025 (7 months)
Executed dedicated sales activities for the Flipkart process, consistently exceeding sales objectives and managing full sales lifecycle from prospecting to closing while coordinating with internal teams to ensure high customer satisfaction.
Senior Academic Counsellor
Henry Harvin Education
Jun 2023 - Nov 2024 (1 year 5 months)
Achieved monthly sales targets through B2C and institutional sales, conducting follow-ups and closure calls while advising students on courses and maintaining enrollment conversion rates over a 1.5-year tenure.
Business Development Intern
Intern Academy
Sep 2022 - Oct 2022 (1 month)
Supported business development by recommending solutions, handling objections, and managing digital marketing activities to generate leads and improve engagement during a two-month internship.
Education
Degrees, certifications, and relevant coursework
Google Digital Garage
Certification, Digital Marketing
2023 - 2023
Completed the Fundamental of Digital Marketing certification in August 2023 focused on e‑commerce and digital/social media marketing.
GL Bajaj Institute of Management and Technology
Bachelor of Business Administration, Marketing
2020 - 2023
Activities and societies: Head of Photography Club; played Kabaddi at state level; won 5km race; trekking to George Everest Peak
Completed a Bachelor of Business Administration with a focus on Marketing from 2020 to 2023.
Six Sigma Society
Certification, Process Improvement
2021 - 2021
Completed Lean Six Sigma White Belt certification (June–July 2021) on process improvement and operational performance.
Department of Management Studies
Certificate, Personal Finance
2020 - 2021
Completed a certificate course on strategies for managing personal finance (Dec 2020–Jan 2021).
St. Anthony Inter College
Intermediate, Intermediate
Completed intermediate (higher secondary) education.
AMFI
Certificate, Graphic Design
Completed a certificate in graphic designing using Adobe tools.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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