VNvani naidoo
@vaninaidoo
Dedicated client liaison officer with strong problem-solving skills.
South AfricaWhat I'm looking for
I am a dedicated Client Liaison Officer with over four years of experience in the security industry, where I excelled in building and maintaining client relationships. My role at Fidelity Security involved problem-solving, managing client queries, and ensuring compliance with service level agreements. I take pride in my ability to represent the company effectively in various situations, including CCMA hearings.
Previously, I worked as a Service Consultant at Standard Bank, where I honed my skills in customer service, sales, and account management. My experience in banking has equipped me with a solid understanding of financial products and customer needs, allowing me to provide tailored solutions to clients. I am currently pursuing a Higher Certificate in Human Resource Management to further enhance my skills and knowledge in client relations and resource management.
Experience
Work history, roles, and key accomplishments
Client Liaison Officer
Fidelity Security
Mar 2020 - Jan 2024 (3 years 10 months)
Managed client relationships, addressed queries, and ensured compliance with service level agreements. Handled staff discipline and represented the company in hearings. Generated reports and provided timely feedback.
Service Consultant
Standard Bank Umhlatuze
Sep 2015 - Sep 2018 (2 years 11 months)
Provided customer service, managed cash transactions, and cross-sold banking products. Assisted in account openings and maintained customer relationships.
Business Teller
Standard Bank Empangeni
Jul 2014 - May 2015 (10 months)
Handled cash transactions, maintained customer relationships, and assisted with daily banking operations. Supported team leader in reporting and teller oversight.
Teller
Standard Bank Empangeni
Feb 2010 - Jul 2014 (4 years 5 months)
Managed cash transactions and customer inquiries. Sold banking products and assisted in daily operations.
Education
Degrees, certifications, and relevant coursework
MAMancosa
Higher Certificate, Human Resource Management
2025 -
Currently pursuing a Higher Certificate in Human Resource Management.
Ubuntu Security Training
PSIRA Grade C, D, E, Security Training
2021 - 2021
Completed training and received PSIRA Grade C, D, and E certifications.
Belverton Secondary
Matric Exemption, General Education
2004 - 2004
Achieved Matric Exemption with subjects including English, Afrikaans, Maths, Geography, Biology, and Accounting.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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