Leora Joseph
@leorajoseph
Seasoned banking professional with over 9 years experience.
What I'm looking for
I am a seasoned banking professional with over 9 years of experience in the financial sector, specializing in client interaction and problem-solving. My career has been marked by a commitment to delivering outstanding customer service and enhancing organizational efficiency. At First National Bank, I excelled as an Administrator, where I was responsible for managing client correspondence and ensuring client satisfaction through effective communication. My ability to foster robust interdepartmental communication has been pivotal in maintaining high service standards.
Throughout my tenure at Standard Bank, I have held various roles, including Teller and ATM Custodian. In these positions, I not only enhanced customer experiences but also ensured secure transactions and managed cash handling with precision. My dedication to compliance and attention to detail were crucial in maintaining FICA standards and processing client data accurately. I am eager to bring my skills and positive impact to a new team, contributing to a culture of excellence and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Administrator
First National Bank
Oct 2023 - Present (1 year 9 months)
As an Administrator, I delivered outstanding customer service by addressing inquiries and resolving concerns. I enhanced organizational efficiency through interdepartmental communication and managed client correspondence meticulously.
Teller
Standard Bank
May 2023 - Sep 2023 (4 months)
In my role as a Teller, I enhanced customer experience by addressing needs and ensuring satisfaction. I managed cash handling, deposits, and withdrawals while ensuring secure transactions.
Administrator
First National Bank
Sep 2022 - Feb 2023 (5 months)
As an Administrator, I ensured FICA compliance through diligent KYC maintenance. I balanced customer service with strict profile controls and processed client data accurately.
Teller
Standard Bank
Aug 2015 - Jun 2022 (6 years 10 months)
In my role as a Teller, I engaged customers effectively to meet their needs. I handled cash transactions and resolved a range of customer account inquiries.
ATM Custodian
Standard Bank
Jan 2017 - Jun 2022 (5 years 5 months)
As an ATM Custodian, I managed ATM keys and replenished ATMs to ensure cash availability. I maintained ATMs and monitored them for technical issues.
Education
Degrees, certifications, and relevant coursework
Cornerstone Performance Solutions
National Certificate, Banking
2023 - 2024
Completed a National Certificate in Banking, focusing on the essential skills and knowledge required for a successful career in the banking sector.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Leora?
You can contact Leora and 90k+ other talented remote workers on Himalayas.
Message LeoraFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
