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Vanessa Stevenson

@vanessastevenson

Customer service-focused professional with strong confidentiality, attention to detail, and communication drive.

United States
Message

What I'm looking for

I’m looking to convert into customer service and build with a company I can grow with. I want to strengthen my communication skills while using my attention to detail, filing, and confidentiality to deliver dependable support.

I’ve mostly been in the Medical Field and most recently in the trucking industry, and I’ve built a reputation for professionalism, discretion, and accuracy. I’m now looking for an opportunity to convert into the other opportunities, Customer service.

Through my work, I consistently followed regulations and company policies, while keeping information confidential and maintaining complete, reliable records. I’m especially proud of my attention to detail—collecting, verifying, and managing the information others depend on.

Recently, after research, I’ve grown a strong interest in communicating. I believe my existing strengths—attention to detail, filing, keeping information confidential—transfer well, and I’m eager to learn and grow more in communication.

Getting with a company that I can build with has become a top priority. I bring a “reliable and respectful” mindset from healthcare and dispatch-facing work, and I’m ready to support customers with clear communication and dependable service.

Experience

Work history, roles, and key accomplishments

BA

ACMA (Medication Aide)

Baptist Village of Broken Arrow

Oct 2019 - Jan 2020 (3 months)

Supported daily activity planning and maintained confidential patient records. Built trusting relationships with patients and completed incident reports as needed.

CM

CNA (Certified Nursing Assistant)

Coweta Manor

Nov 2014 - Sep 2018 (3 years 10 months)

Maintained patient charts and monitored residents for signs of change to support care planning. Assisted with daily activities and provided support to the resident care plan.

Education

Degrees, certifications, and relevant coursework

PC

Porter consolidated

High school or equivalent

Completed high school or equivalent at Porter consolidated in Porter, OK.

Tech stack

Software and tools used professionally

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