Vanessa Stevenson
@vanessastevenson
Customer service-focused professional with strong confidentiality, attention to detail, and communication drive.
What I'm looking for
I’ve mostly been in the Medical Field and most recently in the trucking industry, and I’ve built a reputation for professionalism, discretion, and accuracy. I’m now looking for an opportunity to convert into the other opportunities, Customer service.
Through my work, I consistently followed regulations and company policies, while keeping information confidential and maintaining complete, reliable records. I’m especially proud of my attention to detail—collecting, verifying, and managing the information others depend on.
Recently, after research, I’ve grown a strong interest in communicating. I believe my existing strengths—attention to detail, filing, keeping information confidential—transfer well, and I’m eager to learn and grow more in communication.
Getting with a company that I can build with has become a top priority. I bring a “reliable and respectful” mindset from healthcare and dispatch-facing work, and I’m ready to support customers with clear communication and dependable service.
Experience
Work history, roles, and key accomplishments
ACMA (Medication Aide)
Brookdale
Mar 2020 - Jan 2021 (10 months)
Administered medications using sound clinical judgment while maintaining patient privacy. Built patient rapport and maintained confidential patient files and documentation.
ACMA (Medication Aide)
Baptist Village of Broken Arrow
Oct 2019 - Jan 2020 (3 months)
Supported daily activity planning and maintained confidential patient records. Built trusting relationships with patients and completed incident reports as needed.
CMA (Certified Medication Aide)
Gatesway Foundation
Sep 2018 - Oct 2019 (1 year 1 month)
Took and maintained resident charts while monitoring for changes in condition. Supported resident care plans by providing assistance with ongoing care needs.
CNA (Certified Nursing Assistant)
Coweta Manor
Nov 2014 - Sep 2018 (3 years 10 months)
Maintained patient charts and monitored residents for signs of change to support care planning. Assisted with daily activities and provided support to the resident care plan.
Education
Degrees, certifications, and relevant coursework
Porter consolidated
High school or equivalent
Completed high school or equivalent at Porter consolidated in Porter, OK.
Availability
Location
Authorized to work in
Job categories
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