Open to opportunities

Ahmir Diamond

@ahmirdiamond

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Certified Nursing Assistant delivering compassionate care, safe mobility support, and accurate documentation.

United States

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What I'm looking for

I’m looking to continue as a Certified Nursing Assistant in long-term care or rehabilitation, where I can provide compassionate support, monitor vital signs, maintain EHR documentation, and collaborate with strong teams to ensure patient safety.

I’m a Certified Nursing Assistant with experience in long-term care, rehabilitation, hospital support, and home care. I provide direct patient care—bathing, dressing, feeding, and mobility assistance—while monitoring vital signs and reporting changes in patient conditions.

I maintain accurate electronic health records (EHR documentation) and follow infection-control procedures to support patient safety initiatives. I’ve also led teams as a Shift Supervisor and brought customer-focused experience from high-volume call center work, delivery, and USPS service roles.

Experience

Work history, roles, and key accomplishments

Certified Nursing Assistant

The Summit Retirement Center

Apr 2025 - Apr 2026 (1 year)

Provided direct patient care, including bathing, dressing, feeding, and mobility assistance. Monitored vital signs, maintained electronic health records, and supported patient safety and infection-control procedures.

Patient Care Senior Care Home Care Vital Signs Infection Control Patient Safety Mobility Communication Documentation

Shift Supervisor

Westside Rehabilitation Center

Dec 2024 - Jul 2025 (7 months)

Supervised employees and monitored daily performance. Provided training and coaching, resolved staff concerns, and supported operational efficiency.

Team Leadership Training Coaching Performance Monitoring Employee Support Conflict Resolution Operational Efficiency Communication

RSS3 Support

Pinecrest Supports and Services Center

Jul 2024 - Nov 2024 (4 months)

Provided care, guidance, and support for individuals receiving services. Implemented treatment plans and assisted with daily living activities.

Patient Care Treatment Plans Daily Living Activities Communication Patient Safety

Assistant Rural Carrier

United States Postal Service

Sep 2023 - Mar 2024 (6 months)

Sorted, transported, and delivered mail and packages. Provided customer service while meeting delivery deadlines.

Mail And Package Delivery Customer Service Route Deadline Adherence

Delivery Driver

FedEx Ground

Oct 2022 - Sep 2023 (11 months)

Delivered packages safely and efficiently while providing customer service. Maintained delivery schedules and followed accurate package handling procedures.

Customer Service Accurate Package Handling Safety Compliance

Certified Nursing Assistant

Choice Providers, LLC

Dec 2021 - Oct 2022 (10 months)

Provided personal care and support services to elderly and disabled clients. Assisted with activities of daily living while promoting independence and well-being.

Patient Care Senior Care Home Care Personal Care Communication Patient Safety

AT&T Consultant

Sutherland Global Services

Aug 2013 - Apr 2016 (2 years 8 months)

Handled customer inquiries via phone and email in a high-volume call center environment. Resolved customer concerns, processed account updates and service requests, and used consultative selling and upselling to recommend products and services.

Customer Support Call Center Operations Consultative Selling Upselling Account Updates Order Processing Communication