Yakinda Billups

Delivered packages across multiple routes while meeting strict deadlines and maintaining accurate delivery records. Supported route efficiency coordination and ensured strong customer satisfaction.

Managed incoming client calls and provided accurate information. Conducted customer satisfaction surveys and maintained organized communication logs and records.

Assisted clients with daily living activities including hygiene, meals, and mobility while maintaining a safe, supportive environment. Monitored patient well-being and reported changes to supervisors.

Delivered customer service in a retail environment by handling cashier duties and assisting customers. Resolved customer concerns and supported inventory restocking to improve the shopping experience.

Provided care and support for individuals with developmental disabilities, assisting with daily activities and meal preparation. Supported transportation, promoted independence, and ensured client safety.

Processed payments, resolved technical issues, and scheduled service orders. Maintained high customer satisfaction through effective communication and timely resolution.

Supervised and supported early childhood development activities to create a safe, engaging learning environment. Assisted with daily classroom support and ensured children’s well-being.

Managed front desk operations and handled sales transactions while assisting customers with purchases and product inquiries. Provided responsive service to support smooth store operations.

Completed Medical Assistant & Phlebotomy Training (2023–2024), building skills in medical assisting and phlebotomy.

Completed a Medical Assisting Program at Hinds Community College.

Completed CNA training through MillSap Technology Center to support work as a nursing assistant.

Earned a high school diploma from Columbus High School.