Daria Lampkin
@darialampkin
Passionate healthcare professional with extensive customer service experience.
What I'm looking for
I am a dedicated and passionate professional with over five years of experience in customer service and healthcare. My journey has equipped me with extensive knowledge in support services and client relations, allowing me to deliver exceptional care and assistance to those I serve.
Currently, I work as a Certified Nursing Assistant at Rivergate Terrace, where I provide direct care to patients, ensuring their comfort and well-being. My previous role as a Customer Care Advocate at Randstad honed my communication skills, enabling me to assist employees with their claims while navigating complex systems like Salesforce and Excel. I pride myself on my ability to empathize with clients and colleagues alike, striving to meet performance goals and maintain a positive work environment.
Experience
Work history, roles, and key accomplishments
PSE Mail Processing Clerk
United States Postal Service
Dec 2021 - Present (3 years 6 months)
Loaded mail onto automated equipment and culled non-processable items. Monitored mail flow to ensure continuous feed, swept separated mail, and managed equipment operations including zip code distribution.
Certified Nursing Assistant
Rivergate Terrace
Jun 2024 - Present (1 year)
Delivered direct care to patients, including bathing, grooming, and feeding. Provided routine daily nursing care and demonstrated empathy for patients and families.
Customer Care Advocate
Randstad
Aug 2021 - Apr 2024 (2 years 8 months)
Assisted employees with short-term and long-term disability claims, obtaining necessary information for case managers and physicians. Successfully navigated Salesforce and Excel to provide portal guidance, consistently meeting performance goals.
Cashier
Party City
Oct 2019 - Jul 2021 (1 year 9 months)
Provided customers with a friendly and professional checkout experience. Handled cash transactions, managed the register, and maintained a clean work environment.
Education
Degrees, certifications, and relevant coursework
Nurse Aide Program
Certification, Nursing
Obtained Nurse Aide Certification, demonstrating proficiency in providing direct patient care and support services within healthcare settings.
University Preparatory High School
High School Diploma, General Studies
Completed high school education, developing foundational academic skills and preparing for further professional development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Daria?
You can contact Daria and 90k+ other talented remote workers on Himalayas.
Message DariaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
