Vanessa Ocampo
@vanessaocampo
Dedicated customer service representative and seasoned brand ambassador.
What I'm looking for
I am a dedicated customer service representative and seasoned brand ambassador with a strong commitment to establishing and maintaining excellent communication and client relationships. My experience as a Medical Biller Specialist at Ventra Health has equipped me with the skills necessary to ensure accuracy and completeness in billing processes, which is crucial for expediting reimbursement.
Throughout my career, I have demonstrated consistency and creativity, always striving to go above and beyond in my roles. I have successfully resolved claim denials and discrepancies by effectively communicating with insurance companies, patients, and healthcare providers. My ability to conduct regular audits of billing records has allowed me to identify coding errors and areas for improvement, ensuring that I contribute positively to the organizations I work for.
Experience
Work history, roles, and key accomplishments
Medical Biller Specialist
Ventra Health
Feb 2023 - Jan 2025 (1 year 11 months)
As a Medical Biller Specialist, I submitted insurance claims, conducted audits of billing records, resolved claim denials, and maintained confidentiality of patient information while adhering to HIPAA regulations.
Education
Degrees, certifications, and relevant coursework
Vanessa hasn't added their education
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