Shielo Laranio

As a seasoned customer service representative with over 7 years of experience, I have honed my skills in providing top-notch service to clients across the Pacific. My expertise lies in handling inbound and outbound calls, resolving customer concerns, and ensuring timely resolution of issues. I am well-versed in handling customer complaints, processing payments, and troubleshooting technical issues.

With a strong background in customer service, I have developed excellent communication and problem-solving skills, which enable me to effectively address customer concerns and provide personalized solutions. My experience in the healthcare industry has also equipped me with the knowledge to interpret insurance denials, explain medical bills, and assist with payment plans.

I am a results-driven and solutions-focused individual committed to generating results that meet or exceed company expectations. I am confident in my ability to make a positive impact in any organization and am excited to bring my skills and experience to a new role.