Open to opportunities

Danica Agbayani

@danicaagbayani

Message

Experienced medical billing specialist delivering accurate claims processing and AR recovery.

Philippines

Message

What I'm looking for

I seek a role where I can improve revenue cycle performance, reduce denials, mentor staff, and work within a collaborative, compliance-focused healthcare team.

I am a results-oriented Medical Billing Specialist with over nine years' experience managing and processing healthcare claims with consistent accuracy and efficiency. I have deep hands-on experience with claim submission, denial management, AR collections, payment posting, and multiple EMR/EHR platforms.

I developed process documentation that reduced rejected claims, trained and mentored new hires, and handled high-volume daily workloads while maintaining attention to detail and HIPAA compliance. I seek to apply my proven billing and reconciliation skills to improve revenue cycle performance and patient satisfaction.

Experience

Work history, roles, and key accomplishments

Medical Billing Specialist

Optum Global Solutions (Philippines), Inc.

Jan 2016 - Jan 2025 (9 years)

Processed an average of 100 claims daily across primary, secondary, and tertiary billing, improved rejected-claims handling by developing a process guide, and trained new hires to ensure accurate, timely submissions and resubmissions.

Denial Management Insurance Verification Optum Payment Posting

AR Collections Representative

Dell International Philippines

Jan 2015 - Jan 2016 (1 year)

Managed high-volume outbound follow-up calls to resolve denials and reconcile payment discrepancies, confirming patient coverage and documenting account updates to secure timely reimbursements.

Customer Service Insurance Verification Call Center Operations Documentation Account Management