Loida Pappas
@loidapappas
Detail-oriented medical biller with 5+ years of experience.
What I'm looking for
I am a detail-oriented medical biller with over five years of experience in managing claims, resolving denials, and optimizing revenue cycle processes for healthcare providers. My journey in the medical billing field has equipped me with a robust skill set that includes administrative tasks, data analysis, and effective communication with clients and payers. I have a proven track record of identifying trending issues with claims and collaborating with development teams to enhance operational efficiency.
Throughout my career, I have held various roles, including my most recent position at Medrize, where I worked on claim denials and aging reports for a multi-specialty clinic. Prior to that, I served as a Senior Accounts Receivables professional at Optum Global Advantage, where I honed my managerial skills and developed a keen understanding of the complexities involved in the revenue cycle. My ability to resolve claims efficiently and maintain positive relationships with patients and insurance providers has been pivotal in driving revenue for the organizations I have worked with.
Experience
Work history, roles, and key accomplishments
Accounts Receivables
Medrize
Jan 2022 - Jan 2023 (1 year)
Managed claim denials and aging reports for a multi-specialty clinic. Handled post payments, billed claims, and sent records to payers, ensuring efficient revenue cycle processes.
Senior Accounts Receivables
Optum Global Advantage
Jan 2018 - Jan 2022 (3 years 11 months)
Oversaw accounts receivables and managed claim denials. Collaborated with clients and development teams to identify trending issues and resolve claims effectively.
Patient Support Services
Omega HealthCare
Jan 2017 - Jan 2018 (1 year)
Provided support for an ambulance provider by receiving inbound calls from patients and insurance. Collected payments and set up payment plans.
Provider Representative
Teletech
Sep 2014 - Sep 2015 (1 year)
Represented a major insurance company by handling inbound calls from providers. Quoted patient eligibility and discussed claim denial statuses.
Education
Degrees, certifications, and relevant coursework
Diaz College
Bachelor of Secondary Education, Education
2010 - 2016
Completed a Bachelor of Secondary Education with a major in English, focusing on educational methodologies and English language instruction.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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