Julie Ann NicolasJN
Open to opportunities

Julie Ann Nicolas

@julieannnicolas

Experienced medical billing professional adept at software and coding.

Philippines
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for professional growth in the medical billing field.

I am an experienced medical billing professional with a strong background in software and coding. My analytical skills and knowledge of medical billing processes allow me to offer effective resolutions for current concerns while also providing ideas for future improvements. I pride myself on being proactive and tenacious, with an adaptable nature and a superior work ethic.

Throughout my career, I have gained several years of hands-on experience in claiming refunds, reviewing claims, and maintaining billing reports. I am well-versed in medical coding and HIPAA requirements, ensuring compliance and quality in all aspects of my work. As a personable professional, I have also excelled in patient service roles, supporting patients in various healthcare settings and promoting superior experiences by addressing customer concerns with empathy and efficiency.

Experience

Work history, roles, and key accomplishments

AI

Provider Service Representative

Alorica Phils Inc

Maintained confidential patient, employee, and company information in compliance with company policies and regulatory requirements. Gathered information, assessed, and fulfilled caller's needs while educating on important policies and procedures. Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

IG

Revenue Cycle Management Specialist

Infinit-O Group

Responsible for all aspects of the claim cycle, verifying compliance and quality of all claims before submission. Performed follow-up on all rejected and denied claims, ensuring timely correction and resubmission. Ensured timely and proper payment from all payers.

IG

Patient Services Representative

Infinit-O Group

Planned and supervised billing and collection operations, coordinating with other departments to ensure accuracy of billing information. Corresponded with clients, answering questions, and resolving issues while following up on outstanding payments. Prepared and sent invoices, maintained and updated records, and reconciled account discrepancies.

Education

Degrees, certifications, and relevant coursework

IM

International School of Hotel and Restaurant Management

Bachelor of Science, Hotel and Restaurant Management

Studied the fundamentals of hotel and restaurant management. Gained knowledge in planning, supervising, and coordinating operations within the hospitality industry.

Tech stack

Software and tools used professionally

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Julie Ann Nicolas - Provider Service Representative - Alorica Phils Inc | Himalayas