nikaku sagerNS
Open to opportunities

nikaku sager

@nikakusager

Dedicated restaurant manager with a focus on operational efficiency.

Philippines

What I'm looking for

I am looking for a role that allows me to enhance operational processes and develop team capabilities in a dynamic environment.

I am a results-driven professional with a Bachelor’s degree in Operations Management from De La Salle University-Dasmarinas. My career began as a Customer Service Associate at The Belly Rub Restaurant, where I honed my skills in customer satisfaction and retention. This experience laid the foundation for my subsequent role as a Restaurant Manager at Global Food Group Innovations, where I successfully led teams and improved operational processes.

Throughout my career, I have demonstrated strong communication skills and a customer-centric mindset. I have a proven track record of identifying areas for operational improvement, optimizing processes, and enhancing staff training programs. My leadership experience has equipped me with the ability to foster teamwork and create a positive working culture, ensuring that both employees and customers have a rewarding experience.

Experience

Work history, roles, and key accomplishments

GI

Staff Training and Development Supervisor

Global Food Group Innovations

Jan 2018 - Jan 2019 (1 year)

Led training sessions focused on customer service and health standards, fostering a positive work culture and enhancing team performance.

GI

Operational Efficiency Improvement

Global Food Group Innovations

Jan 2017 - Jan 2018 (1 year)

Identified and implemented operational improvements in inventory management and staff scheduling, optimizing processes for better efficiency.

GI

Restaurant Manager

Global Food Group Innovations

Jan 2016 - Jan 2017 (1 year)

Oversaw restaurant operations, focusing on communication, organization, and problem-solving to enhance customer experience and operational efficiency.

Education

Degrees, certifications, and relevant coursework

De La Salle University - Dasmariñas logoDD

De La Salle University - Dasmariñas

Bachelor of Science, Operations Management

Tech stack

Software and tools used professionally

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