Open to opportunities

J P

@jp02

Message

I am a results-oriented front-of-house supervisor driving operational excellence and service.

Philippines

Message

What I'm looking for

I seek a supervisory front-of-house role in a customer-focused restaurant where I can improve operations, mentor staff, reduce costs, and advance into management.

I am a results-oriented front-of-house supervisor with extensive international experience in the Philippines, UAE, Qatar, and Palau. I specialize in developing and executing efficient processes, training and mentoring staff, conducting operational audits, compiling daily sales reports, and remitting restaurant sales to maintain compliance and smooth operations.

I consistently improve efficiency through staff scheduling, inventory management, cost reduction, and resolving customer complaints while maintaining high service standards. I seek opportunities to lead front-of-house teams, elevate guest experience, and grow into broader management responsibilities.

Experience

Work history, roles, and key accomplishments

Restaurant Supervisor

Palau Coral Club Ltd.

Nov 2024 - Jun 2025 (7 months)

Supervised front-of-house operations, maintained customer service standards, resolved complaints, managed scheduling and inventory, and compiled daily sales reports and remittances to ensure smooth restaurant performance.

Customer Service Scheduling Inventory Management Training Sales Reporting Food Safety

Healthcare Associate

Sagility Bridgetowne

Apr 2024 - Nov 2024 (7 months)

Managed patient appointments, rescheduling and cancellations, coordinated insurance authorization status, and notified patients of exam preparations to improve clinic scheduling and patient experience.

Scheduling Insurance Coordination Administrative Support Records Management

Dining Supervisor

Sumo Sushi & Bento

Nov 2017 - Feb 2024 (6 years 3 months)

Led dining-floor operations, scheduled and trained staff, managed inventory to reduce operational costs, and prepared daily sales reports and remittances to maintain service quality and profitability.

Scheduling Inventory Management Training Cost Control Customer Service Sales Reporting Food Safety

Food Server

Sumo Sushi & Bento

Nov 2016 - Nov 2017 (1 year)

Provided table service and excellent guest experience, enforced food safety and cleanliness standards, and assisted guests with payments and inquiries to support smooth service delivery.

Food Safety Customer Service Payment Processing Order Taking

Waiter Staff

Almana United

Sep 2014 - Sep 2016 (2 years)

Processed orders via POS and served customers accurately, communicated kitchen needs, assisted with product preparation, and upheld guest safety and service standards.

POS Operation Order Taking Customer Service Communication Inventory Coordination

Sales Associate

Philippine Seven Corp.

Sep 2012 - Sep 2014 (2 years)

Greeted and assisted customers, processed payments, managed inventory and stock displays, and supported promotions to drive sales and maintain store organization.

Customer Service Merchandising Stocking Inventory Management Order Processing