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Andrea Teruel

@andreateruel

Business Administration graduate with 4+ years of experience in administrative support, project coordination, operations, and data entry. Focused on k

Honduras

Message

At Coficab, I coordinated export operations and customer orders for international automotive customers across the United States, Brazil, and Argentina. I handled shipment scheduling, export documentation, invoicing, and carrier coordination.

I tracked shipments through the export process and followed up on issues to support accurate, timely delivery and customer satisfaction. I also worked with customers and cross-functional teams to resolve operational issues.

At Distribuidora Licra Import, I managed purchase and sales orders using SAP and analyzed sales, purchasing, and inventory data with SAP and BI tools. My experience also includes coordinating volunteers and project logistics at Carolina Cross Connection, and supporting health insurance customers at Go Health.

Experience

Work history, roles, and key accomplishments

Customer Service Advisor

Go Health

Provided phone support for health insurance inquiries and processes. Entered and maintained accurate customer and medical information, delivering clear, professional, and customer-focused service.

Customer Service Phone Support Data Entry Health Insurance Communication Skills

Administrative and Sales Assistant

Distribuidora Licra Import

Managed purchase and sales orders using SAP, ensuring accurate and timely processing. Analyzed sales, purchasing, and inventory data using SAP and BI tools, and handled reconciliations, settlements, administrative tasks, and customer follow-up.

SAP BI Tools Data Analysis Order Management Inventory Management Customer Service Administrative Support

Account & Operations Coordinator

Coficab

Coordinated export operations and customer orders for international automotive customers across the United States, Brazil, and Argentina. Managed customer orders, shipment scheduling, export documentation, invoicing, and carrier coordination, and tracked shipments to ensure timely delivery and resolve operational issues.

Export Operations Supply Chain Management Customer Order Management Shipment Scheduling Documentation Invoicing Carrier Coordination International Logistics Problem Solving

Project Coordinator

Carolina Cross Connection

Coordinated a team of approximately 80 volunteers, along with logistics and resources, for community projects and outreach campaigns. Monitored project progress, timelines, and resources, and prepared reports and supported communication with volunteers and stakeholders.

Project Coordination Volunteer Management Logistics Reporting Communication Skills Team Leadership