Adonai Misael Reyes Ramos
@adonaimisaelreyesram
Experienced warehouse and customer-service supervisor with strong inventory and logistics expertise.
What I'm looking for
I am a Business Administration graduate with extensive experience supervising warehouse operations, inventory control and supplier relations in manufacturing and apparel environments.
I have led teams at Gildan and PLIHSA, implemented inventory controls, managed purchase orders, coordinated cyclical inventories and prepared operational reports while working with systems such as SAP, JD Edwards and AS400.
I also bring U.S.-focused customer service experience for logistics and financial platforms, strong Microsoft Office and design tool skills, and a commitment to process improvement and accurate stock management.
Experience
Work history, roles, and key accomplishments
Raw Material & Spare Parts Supervisor
Plástico Industriales Hondureños SA
Aug 2022 - Present (3 years 3 months)
Validated raw material quality, managed Kardex registrations and batch dispatches, conducted cyclical inventories and raised purchase orders to align supplies with production planning.
U.S. Financial CSR
Hyundai / Kia / Genesis
Jan 2023 - Dec 2024 (1 year 11 months)
Handled billing breakdowns, payment registrations, loan/lease documentation intake and payment adjustments, supporting customers with payment deferrals and insurance verification.
U.S. Financial CSR
Smartpay
Jan 2019 - Dec 2020 (1 year 11 months)
Processed payments and lease balances, assisted customers with lease orders and account updates, and handled device unlock requests across major carriers to facilitate transactions.
Almacén Supervisor
Gildan Activewear
Nov 2013 - Jul 2017 (3 years 8 months)
Supervised warehouse staff and inventory operations, implemented inventory controls and coordinated cyclical inventories, improving accuracy and ensuring timely availability of textile parts for production.
Customer Service Representative
Managed delivery verifications and coordinated with logistics carriers (DHL, FedEx, UPS, USPS) to resolve shipment issues and processed reimbursements or replacement orders to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional Autónoma de Honduras, Valle de Sula (UNAH-VS)
Bachelor of Business Administration, Business Administration
Graduated with a degree in Business Administration in 2016 from UNAH Valle de Sula.
Instituto Tecnológico Young Spirit
Technician in Computation; Bachelor in Science and Letters, Computation / General Sciences
2007 - 2009
Completed technical secondary education with titles in Technician in Computation and Bachelor in Science and Letters between 2007 and 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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