valerie lopez

At Everlast Worldwide, I manage operational projects, vendor relationships, timelines, resources, and client escalations to keep business initiatives moving smoothly.

I've negotiated vendor contracts that save $70,000 annually, reduced water spend by $4,000 per year, and introduced a remote-access digital entry system to strengthen security and efficiency. I also support invoice and vendor payment accuracy while coordinating stakeholders to accelerate inspections and permitting.

Previously at Cecconi’s Restaurant, I managed high-value events and personalized guest experiences, helping grow event revenue from $300K to $490K in my first year and $515K in my second. I retained corporate and VIP clients through detailed preference records and consistently achieved 100% mystery shopper satisfaction ratings.

My background also includes luxury hospitality and retail operations, where I've improved customer engagement, supported sales growth, trained teams, and maintained high service standards. I bring more than 10 years of experience connecting operational discipline with memorable customer experiences.