Juan Cotto Marrero
@juancottomarrero
Bilingual operations and logistics leader driving process improvement and client satisfaction.
Puerto RicoWhat I'm looking for
I am a bilingual Business Administrator and Logistics Specialist with over 15 years of hands-on experience in operations, logistics, client support, and business development across logistics, manufacturing, and food service sectors.
I have managed daily delivery networks, procurement, inventory control, and vendor relationships while leading teams in fast-paced environments to improve efficiency and customer experience.
My achievements include implementing cost-effective processes and customer loyalty initiatives that increased revenue, plus certifications in OSHA, Six Sigma, manufacturing, and project management that support disciplined, safety-first operations.
I am seeking a corporate or logistics-focused role where I can apply my operational expertise, continuous-improvement mindset, and leadership to drive growth and scalable results.
Experience
Work history, roles, and key accomplishments
Logistics & Delivery Specialist
Everyday Logistic USA
Jan 2022 - Present (4 years 5 months)
Manage daily delivery and pickup operations across Puerto Rico, coordinating routes, optimizing delivery times, and ensuring client satisfaction while handling inventory control, package tracking, and reporting.
Business Owner / Operations Manager
Caffetteria
Jan 2022 - Present (4 years 5 months)
Operate daily menu and prep-meals service, managing budgeting, procurement, vendor relationships, marketing on social media, and workflow improvements to grow customer retention and profitability.
Sous Chef
Private Estate of Bill Dean
Jan 2022 - Dec 2022 (11 months)
Assisted in high-end culinary operations for private events, managing inventory, purchasing, vendor coordination, and expense tracking to support menu execution and logistics.
Operations Manager
Toita's Bakery
Jan 2006 - Dec 2022 (16 years 11 months)
Directed daily operations including procurement, vendor contracts, inventory, quality control, and staff training; implemented cost-effective processes and loyalty initiatives that increased revenue.
Education
Degrees, certifications, and relevant coursework
University of Puerto Rico, Cayey
Bachelor of Business Administration, Business Administration
2000 - 2005
Completed a Bachelor of Business Administration program focusing on business administration from 2000 to 2005.
Radians High School
High School Diploma, General Secondary Education
Graduated with a High School Diploma in 2000.
Tech stack
Software and tools used professionally
Availability
Location
Puerto RicoAuthorized to work in
Job categories
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