Open to opportunities

Juan Cotto Marrero

@juancottomarrero

Message

Bilingual operations and logistics leader driving process improvement and client satisfaction.

Puerto Rico

Message

What I'm looking for

I seek a logistics or operations role in a growth-oriented company where I can lead process improvement, manage teams, and drive efficient, compliant operations.

I am a bilingual Business Administrator and Logistics Specialist with over 15 years of hands-on experience in operations, logistics, client support, and business development across logistics, manufacturing, and food service sectors.

I have managed daily delivery networks, procurement, inventory control, and vendor relationships while leading teams in fast-paced environments to improve efficiency and customer experience.

My achievements include implementing cost-effective processes and customer loyalty initiatives that increased revenue, plus certifications in OSHA, Six Sigma, manufacturing, and project management that support disciplined, safety-first operations.

I am seeking a corporate or logistics-focused role where I can apply my operational expertise, continuous-improvement mindset, and leadership to drive growth and scalable results.

Experience

Work history, roles, and key accomplishments

Current

Logistics & Delivery Specialist

Current

Everyday Logistic USA

Jan 2022 - Present (3 years 8 months)

Manage daily delivery and pickup operations across Puerto Rico, coordinating routes, optimizing delivery times, and ensuring client satisfaction while handling inventory control, package tracking, and reporting.

Route Planning Inventory Control Reporting Logistics Coordination Customer Service

Current

Business Owner / Operations Manager

Current

Caffetteria

Jan 2022 - Present (3 years 8 months)

Operate daily menu and prep-meals service, managing budgeting, procurement, vendor relationships, marketing on social media, and workflow improvements to grow customer retention and profitability.

Budgeting Procurement Vendor Management Social Media Marketing Customer Relations Workflow Optimization Food Service Operations

Sous Chef

Private Estate of Bill Dean

Jan 2022 - Dec 2022 (11 months)

Assisted in high-end culinary operations for private events, managing inventory, purchasing, vendor coordination, and expense tracking to support menu execution and logistics.

Inventory Management Purchasing Menu Execution

Operations Manager

Toita's Bakery

Jan 2006 - Dec 2022 (16 years 11 months)

Directed daily operations including procurement, vendor contracts, inventory, quality control, and staff training; implemented cost-effective processes and loyalty initiatives that increased revenue.