Valeria Rafael
@valeriarafael
Dedicated patient care coordinator with diverse childcare experience.
What I'm looking for
I am Valeria Rafael, a dedicated professional with a rich background in patient care and childcare. Currently, I serve as an Ortho Patient Care Coordinator at Children's Dentistry and Orthodontics, where I have honed my skills in patient management and communication. My experience in this role has allowed me to develop a strong understanding of the healthcare environment, ensuring that patients receive the best care possible.
Before transitioning into the dental field, I worked as a Front Desk Receptionist at The Vision Centers, where I further developed my organizational and customer service skills. My journey began as a Preschool Teacher, which provided me with invaluable experience in managing diverse age groups and fostering a nurturing environment. Additionally, my time as a Supervisor and Safety Coordinator at a Childcare Center equipped me with leadership skills and the ability to handle emergencies effectively. I am fluent in Spanish, which enhances my ability to communicate with a broader range of patients and families.
Experience
Work history, roles, and key accomplishments
Patient Care Coordinator
Children's Dentistry and Orthodontics
Jan 2022 - Present (3 years 6 months)
Currently serving as an Ortho Patient Care Coordinator, managing patient care and front desk operations. Responsible for coordinating appointments, handling patient inquiries, and maintaining accurate records in a pediatric dental office.
Front Desk Receptionist
The Vision Centers
Oct 2021 - Dec 2021 (2 months)
Managed front desk operations as a Receptionist at an Optometrist's office. Handled patient check-ins, scheduled appointments, and assisted with administrative tasks.
Preschool Teacher
Creative Kids Learning Center
Feb 2021 - Oct 2021 (8 months)
Taught preschool-aged children, developing and implementing engaging lesson plans. Managed classroom activities and ensured a safe and nurturing learning environment.
Supervisor/Emergency Coordinator
Kids Quest at Sunset Station
Jan 2017 - Oct 2020 (3 years 9 months)
Promoted from Lead Teammate to Supervisor and Safety Coordinator, overseeing daily operations and ensuring safety protocols were followed. Managed a team and handled emergency coordination within a childcare center.
Education
Degrees, certifications, and relevant coursework
Valeria hasn't added their education
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