Valentin Delleuze
@valentindelleuze
I deliver customer service, sales, and compliant guest experiences.
CanadaWhat I'm looking for
I've delivered guest service at Hilton Homewood Suites in Mont-Tremblant, managing check-ins, check-outs, reservations, guest inquiries, and hotel-service upselling.
At Circus Casino in Liège, I managed financial transactions while ensuring compliance with gaming regulations and a smooth, secure customer experience. I've also hosted escape-room experiences at Mission Liberté, organizing bookings and creating strong first impressions.
In life insurance with Willemot OVB, I supported business growth, expanded market reach, and provided tailored client solutions. During a Greensteel trade mission to Manchester, I developed client relationships and achieved sales targets.
I'm fluent in French and English, with elementary Spanish and beginner Dutch. I bring communication, negotiation, conflict management, problem-solving, and flexible availability, including weekends and holidays.
Experience
Work history, roles, and key accomplishments
Provided excellent guest service, handling check-ins/check-outs and managing reservations. Participated in upselling hotel services and maintained front desk operations.
Education
Degrees, certifications, and relevant coursework
Ontario Security License Training
Security Guard License, Security
2024 - 2024
Obtained the Ontario security license, completing required training for security professionals.
Open Sky Training
Cabin Crew Attestation, Aviation
2024 - 2024
Completed the Certificate of Initial Cabin Crew Training, earning the EASA Cabin Crew Attestation.
Helmo Sainte-Marie
Bachelor's Degree, International Business
2020 - 2023
Pursued an International Business program, gaining knowledge in global trade and business operations.
Flône Abbey
High School Diploma, General Studies
Completed high school education, earning the CESS diploma.
University of Liege
University Certificate, Economics and Management
2020 -
Studied economics and management, building a foundation in economic principles and managerial practices.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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